Cancellation/Order Change

We understand that plans can change, and you may need to adjust or cancel your order. Below, we've outlined our policy to assist you in making changes or cancellations when necessary.

Order Cancellation & Changes

After placing your order, you have a 24-hour window to cancel or modify your purchase. This includes changes to size, color, quantity, or shipping address. Once this 24-hour period has passed, your order will proceed to production, and no further changes or cancellations will be possible.

• How to Cancel or Modify: To request a cancellation or make changes to your order, please visit our "Contact Us" page and create a support ticket, or email us directly at support@teeyour.com with your order number and requested changes.
• Refund Process: If your cancellation request is made within the allowed time frame, we will process a full refund to your original payment method. Please note that it may take 5-10 business days for the refund to be reflected in your account.

Important Details:

• Production Stage: After the initial 24 hours, your order will be in production, and modifications or cancellations will no longer be possible. Please ensure all order details are correct before finalizing your purchase.
• Custom & Personalized Orders: Please note that custom or personalized items are non-refundable and cannot be changed once production has begun.
• Sale Items: Orders made during special sales or promotional events may not be eligible for cancellation or modification after the order has been placed.

Contact Information

To make changes or cancel your order, please reach out to our support team through the "Contact Us" page or email us at support@teeyour.com within the 24-hour period. Be sure to provide your order number and the specific changes you would like to request.